One healthcare platform.
Multiple care environments.
MEDORBITA is an end-to-end, white-labeled digital healthcare platform designed for clinics, hospitals, diagnostic centres, dental practices, specialty care providers, pet clinics and multi-location healthcare groups.
Included Platform Channels
Operations, billing, configuration and reporting
Appointments, records, payments and communication
Consultation workflow, schedules and service updates
Browser-based patient self-service access
Multi-Organisation Ready
Suitable for a single clinic, multi-specialty centre, hospital or healthcare chain.
White-Labeled
Branding, logo, domain, colours and application identity customized for each client.
Managed SaaS
Hosting, backups, upgrades, monitoring, support and ongoing enhancements included by plan.
Scalable Pricing
Annual plans, one-time implementation, usage charges and optional add-on modules.
Choose a plan based on your healthcare operation
Annual subscription is charged in addition to the one-time onboarding and implementation fee. It covers software access, standard upgrades, hosting, backup and plan-level support. Customers may choose monthly billing or annual billing. Under the annual option, MEDORBITA charges only 10 months and provides 2 months at no additional subscription cost.
For solo practices and small clinics
- Up to 2 doctors
- 1 location
- Patient registration and profiles
- Appointment and calendar management
- Consultation and prescription workflow
- Basic billing and receipts
- Patient mobile app and web portal
- Doctor mobile app
- Basic reports
- Standard email support
For growing multi-specialty clinics
- Up to 10 doctors
- Up to 2 locations
- Everything in Starter
- Department and specialty management
- Lab and diagnostic workflow
- Pharmacy and basic inventory
- Reception and staff user access
- Online consultation support
- Advanced operational reports
- Priority ticket support
For hospitals and diagnostic centres
- Up to 30 doctors
- Up to 3 locations
- Everything in Professional
- OP and configurable IP workflows
- EMR and encounter management
- Lab, pharmacy and inventory controls
- Role-based access and approvals
- Finance and revenue reports
- Vendor / service provider access
- Phone and priority support
For large hospitals and healthcare chains
- Unlimited or negotiated users
- Multi-hospital and multi-branch architecture
- Dedicated cloud or client-hosted deployment
- Custom branding and app publishing
- API and third-party integrations
- SSO and enterprise authentication options
- Custom dashboards and reports
- Dedicated account manager
- Service-level agreement
- Planned enhancement roadmap
How subscription billing works
The one-time onboarding and implementation fee is paid separately and in full before implementation begins. One month after onboarding starts, the customer begins paying the selected subscription.
Monthly option: Pay the regular monthly subscription every month. Annual option: Pay for only 10 months and receive 12 months of subscription access, effectively receiving 2 months free.
What the subscription can cover
Module availability depends on the selected plan. The following describes the overall MEDORBITA capability framework.
Patient Management
Central patient profile with demographics, contact details, medical history, allergies, documents, visit records and communication preferences.
Appointments & Scheduling
Doctor calendars, slot configuration, walk-ins, online booking, rescheduling, cancellation, reminders, status tracking and branch-specific availability.
Encounter & EMR
Record complaints, vitals, diagnosis, clinical notes, procedures, prescriptions, attachments, follow-up instructions and longitudinal patient history.
Prescription Management
Create medication prescriptions with dosage, frequency, duration, instructions, refill notes and printable or shareable prescription output.
Billing & Payments
Service charges, consultation billing, invoices, discounts, taxes, receipts, due tracking, partial payments and payment gateway integration options.
Lab & Diagnostics
Test catalogue, package configuration, order collection, sample tracking, result entry, report upload, patient notification and diagnostic billing.
Pharmacy & Inventory
Medicine catalogue, stock tracking, purchases, expiry visibility, dispensing workflow, low-stock indicators and inventory movement reports.
Patient App & Portal
Self-registration, appointment booking, visit history, prescription access, invoices, payments, reports, reminders and communication from mobile or web.
Doctor / Vendor App
View schedules, patient queue, consultation details, update encounter information, manage availability and track assigned service activity.
Reports & Analytics
Appointments, revenue, doctor performance, patient trends, billing status, branch activity, lab volume and other operational dashboards.
Users, Roles & Security
Role-based access for administrators, doctors, receptionists, lab staff, pharmacy users, finance teams, vendors and patients.
Configuration & Branding
Organisation logo, colours, domain, branch information, departments, services, doctor profiles, billing rules, notification templates and application identity.
Implementation and onboarding charges
The implementation fee is charged once per organisation or rollout scope and covers configuration, deployment and go-live activities.
| Customer Type | Suggested One-Time Fee | Typical Scope |
|---|---|---|
| Single Clinic | ₹30,000 | Basic branding, setup, configuration, training and launch |
| Multi-Specialty Clinic | ₹60,000 | Departments, multiple doctors, workflows, reports and onboarding |
| Diagnostic Centre | ₹75,000 | Test catalogue, diagnostic process, billing, reports and staff setup |
| Dental / Specialty Centre | ₹75,000 | Specialty workflow, custom services, staff training and patient portal |
| Hospital – Up to 50 Beds | ₹1,25,000 | Hospital configuration, roles, departments, billing and controlled rollout |
| Hospital – 50 to 100 Beds | ₹2,00,000 | Expanded departments, integrations, migration and multi-team training |
| Enterprise Healthcare Group | Custom | Multi-location rollout, dedicated infrastructure, integration and governance |
Normally Included
- Organisation and branch configuration
- Logo, colours and standard white-label branding
- Domain and cloud deployment configuration
- Doctor, department, service and staff setup
- Basic training for admin and operational users
- Standard go-live support
Usually Charged Separately
- Large or complex historical data migration
- Custom workflow or module development
- Third-party API and device integration
- On-site travel, accommodation and extended training
- Google Play / App Store publishing fees and account charges
- Dedicated cloud infrastructure or client-hosted setup
Charges that scale with actual consumption
Usage pricing should be applied only where MEDORBITA incurs recurring third-party or infrastructure cost.
| Usage Item | Suggested Pricing | Billing Logic |
|---|---|---|
| SMS Notifications | Actual cost + service margin | Per SMS consumed |
| WhatsApp Messages | Actual provider cost + platform margin | Per template or conversation |
| Video Consultation | Custom bundle or per minute | Based on provider usage |
| AI Clinical Notes / Transcription | Per minute, note or token bundle | Consumption based |
| OCR / Document Extraction | Per page or document bundle | Consumption based |
| Additional Storage | From ₹500/month per extra storage block | Above included plan storage |
| Additional Branch | From ₹2,500/month | Per additional active branch |
| Additional Doctor | From ₹300/month | Per doctor above plan limit |
| Additional Staff User | From ₹150/month | Per staff login above plan limit |
| Additional Vendor User | From ₹200/month | Per vendor or service-provider login |
Expand MEDORBITA as the customer grows
Add-ons allow customers to begin with essential workflows and activate advanced capabilities later.
| Module / Service | Suggested Annual Charge | Scope |
|---|---|---|
| Telemedicine | ₹15,000+ | Video consultation workflow, online visit link and digital follow-up |
| Pharmacy | ₹20,000+ | Medicine master, purchases, stock, expiry and dispensing |
| Laboratory | ₹25,000+ | Test orders, samples, result entry, reports and billing |
| Radiology | ₹25,000+ | Radiology service workflow, reports and attachments |
| PACS Integration | ₹40,000+ | Integration scope subject to PACS vendor and API availability |
| Insurance / TPA | ₹25,000+ | Policy information, claim tracking and approval workflow |
| HR & Payroll | ₹20,000+ | Employee, attendance, leave and payroll-related functions |
| CRM & Patient Engagement | ₹15,000+ | Campaigns, reminders, feedback and patient follow-up |
| WhatsApp Automation | ₹18,000+ | Template setup, appointment reminders and transactional messages |
| AI Clinical Notes | ₹50,000+ | AI-assisted note generation, subject to usage charges |
| Voice Prescription | ₹30,000+ | Voice-supported prescription or consultation documentation |
Enhancements outside the standard product
Custom development must be estimated and billed separately so the annual subscription remains sustainable.
Interface Changes
Custom screens, branding changes, layout redesign and workflow improvements.
New Module
New business module, specialty workflow or larger feature set.
Third-Party API
Payment, lab, device, insurance, ERP or external platform integration.
Custom Reports
New report formats, analytics dashboards or management reports.
Implementation + Annual SaaS + Usage + Custom Services
The one-time onboarding and implementation charge is paid in full before work begins. After one month, the customer starts the selected monthly or annual subscription. The annual plan is billed at the value of 10 months while providing 12 months of access.